Your answers stay private.

This notice explains what the Get Ex Back analysis and personalized reconnection plan store, and what is sent to service providers.

Information you provide

Your assessment answers are initially stored in your browser. When you open checkout, we save an optional private intake draft linked to that checkout so it can be used after payment. In the premium area, your case details, generated plans, and text-coach history are stored in our application database and linked to your verified purchase. The service does not contact your ex, read messages, or connect to social accounts.

Personalized AI features

When you ask Get Ex Back to generate a plan or use AI coaching, the relevant case details and your prompt are sent securely to AI model and API providers to produce the response. We request that the provider not use this content for model training, and we use pseudonymous safety and session identifiers rather than sending your Stripe session identifier as-is. Do not enter information you do not have the right to share.

The voice coach sends your microphone audio directly to OpenAI over an encrypted real-time connection. Relevant case details are used to personalize the call. We do not store call audio or add a voice transcript to your text-coach history. We retain provider call identifiers, call duration, and token-usage records to enforce your allowance and account for service costs.

Checkout information

When you purchase, Stripe processes your email, billing details, and payment method. For existing subscription customers it also manages renewals. We do not receive or store your full card number. Stripe may retain transaction information under its own privacy terms.

Advertising and measurement

We use the Meta Pixel to measure page views, checkout starts, subscriptions, and purchases. Where server-side measurement is enabled, the same event identifier is used to prevent duplicate counting. We do not send quiz answers, pasted messages, names, or email addresses to Meta.

We use the OpenAI Ads Measurement Pixel and Conversions API to measure page views, checkout starts, and paid subscriptions attributed to ads in ChatGPT. These services may process attribution cookies, the page URL, standard request data, and hashed identifiers. We do not send quiz answers or pasted messages to OpenAI Ads.

We use the TikTok Pixel and, when enabled, TikTok's Events API to measure page views, checkout starts, subscriptions, and purchases attributed to TikTok ads. We do not send quiz answers, pasted messages, names, or email addresses to TikTok.

We also store first-party funnel events to measure which screens are reached. These records contain pseudonymous browser and session identifiers, stage names, timestamps, first-touch and last-paid-touch campaign identifiers, click identifiers, experiment assignment, selected package, and conversion status. QA visits and known bots are flagged separately. They do not contain names, email addresses, assessment answers, pasted messages, social handles, or screenshots. Advertising scripts do not run in your premium area or on restore-link pages.

Technical information

Hosting and analytics services may process standard request data such as IP address, browser type, page URL, referral parameters, and cookies used for attribution, security, and fraud prevention.

Your choices

• You may continue without entering an email before checkout.
• You can clear locally stored answers through your browser settings.
• You can use “Manage subscription” in the premium area or email support@wilthey.co to cancel future subscription renewals.
• You may ask for access, correction, or deletion of information connected to your purchase.

Retention and deletion

We retain purchase records for legal, tax, fraud-prevention, and accounting needs. Case files and coach history are retained while needed to provide your service and can be deleted on verified request unless we must keep a limited record by law. Clearing browser data removes only the copy on that device; contact us to request deletion from our systems.

Age and sensitive use

This service is for adults. It is not therapy, crisis support, or a guarantee about another person’s behavior. Do not enter information you do not have the right to share.